Privacy Policy
Last updated:
This Privacy Policy describes how Naturpurgeia, operating at naturpurgeia.world, collects, uses, discloses, and safeguards your personal information when you visit our website, purchase our herbal tea products, subscribe to our brewing guides, or otherwise interact with our services. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
1. Information We Collect
We collect information that you provide directly to us, information collected automatically when you use our website, and information obtained from third-party sources, all in connection with our herbal tea product offerings and related services.
1.1 Information You Provide
When you place an order for herbal tea blends such as our Chamomile Sunset Blend, Peppermint Grove Mix, or Lavender Meadow Blend, contact us through our inquiry form, request brewing advice, or subscribe to our communications, we may collect the following categories of personal information:
- Full name and contact details, including email address, telephone number, and shipping address
- Order history, product preferences, and details of herbal tea blends purchased
- Payment information, which is processed securely by our third-party payment processors and is not stored on our servers
- Communications you send to us, including messages submitted through our contact form, customer support inquiries, and feedback regarding our herbal tea recipes
- Consent records, including your agreement to the processing of personal data as required by our contact form
1.2 Automatically Collected Information
When you visit naturpurgeia.world, we automatically collect certain technical information through cookies and similar technologies, including:
- Internet Protocol address, browser type and version, operating system, and device identifiers
- Pages visited, time spent on pages, referral URLs, and navigation patterns across our herbal tea recipe and product pages
- Geographic location data derived from your IP address at a general city or region level
- Interaction data related to features such as our generative hero canvas, recipe browsing, and product catalog
2. How We Use Your Information
We use the personal information we collect for the following purposes related to our herbal tea products and services:
- Processing and fulfilling orders for loose-leaf herbal tea blends and related products
- Providing customer support, responding to inquiries about brewing techniques, and offering personalized blend recommendations
- Sending order confirmations, shipping notifications, and delivery updates for herbal tea purchases
- Improving our website, herbal tea recipes, product descriptions, and overall user experience
- Conducting analytics to understand how visitors interact with our brew guides and leaf collection pages
- Complying with legal obligations, resolving disputes, and enforcing our Terms of Use
- Sending promotional communications about new herbal tea blends, seasonal recipes, and special offers, where you have provided consent
3. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds, depending on the context and applicable law:
- Performance of a contract, when processing is necessary to fulfill your order for herbal tea products or provide requested services
- Legitimate interests, such as improving our products, preventing fraud, and maintaining website security, provided these interests are not overridden by your rights
- Consent, when you have explicitly agreed to the processing of your personal data, such as through our contact form consent checkbox or marketing opt-in
- Legal obligation, when processing is required to comply with applicable laws, regulations, or court orders
4. Sharing of Information
We do not sell your personal information to third parties. We may share your information with the following categories of recipients in connection with our herbal tea business operations:
- Payment processors and financial institutions to facilitate secure transactions for herbal tea product purchases
- Shipping and logistics partners to deliver your herbal tea orders to your designated address
- Technology service providers who assist with website hosting, analytics, email delivery, and customer relationship management
- Professional advisors, including legal counsel and accountants, when necessary for business operations
- Law enforcement, regulatory authorities, or other parties when required by law or to protect the rights, property, or safety of Naturpurgeia, our customers, or others
All third-party service providers are contractually obligated to protect your personal information and use it only for the purposes specified by Naturpurgeia.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order records related to herbal tea product purchases are typically retained for seven years to comply with tax and accounting requirements. Contact form submissions and customer support correspondence are retained for three years unless you request earlier deletion. Analytics data is retained in aggregated, anonymized form indefinitely.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right of access: request a copy of the personal information we hold about you
- Right to rectification: request correction of inaccurate or incomplete personal information
- Right to erasure: request deletion of your personal information, subject to legal retention requirements
- Right to restrict processing: request limitation of how we use your personal information
- Right to data portability: receive your personal information in a structured, commonly used format
- Right to object: object to processing based on legitimate interests or for direct marketing purposes
- Right to withdraw consent: withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within thirty days.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. For detailed information about the cookies we use and how to manage them, please refer to our Cookies Policy.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmitted through our website, secure server infrastructure, access controls limiting employee access to personal data, and regular security assessments. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and herbal tea products are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
10. International Data Transfers
Naturpurgeia is based in the United States. If you access our website from outside the United States, your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our website and services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
11. Third-Party Links
Our website may contain links to third-party websites, including Google Maps for location services and payment processor portals. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or herbal tea product offerings. We will post the updated policy on this page with a revised last updated date. We encourage you to review this Privacy Policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices related to herbal tea products and services, please contact Naturpurgeia at:
1777 NE Interstate 410 Loop Ste 679, San Antonio, TX 78217, United States
Phone: +12108904040
Email: service@naturpurgeia.world